The Company

EarthSense was formed with the sole aim of enabling the world to understand and solve its air quality issues.  

 

We intend to help by providing the most detailed global air quality information, showing real-time exposure and actionable future forecasting that enables decisions and mitigation, for the betterment of human health.  

 

Providing a number of data, software and hardware services our young dynamic team has unparalleled air quality expertise in sensor design, pollution modelling and analysis and we use this to provide advice and support to government and industry globally.   

 

Air quality is a fast-growing area of concern and EarthSense has helped the likes of BBC and ITV promote the dangers of breathing poor air, along with all of our blue-chip, global clients whom are taking positive steps to reduce air pollution.  

 

As an outcome of our fast growth, we are looking to recruit a number of highly capable and ambitious individuals, who will enable the next stage of our business evolution, establishing key positions in our exciting company.  

As such; we are looking for keen and capable Support Coordinator to take responsibility for the support and maintenance to a widening community of deployed Zephyr® Air Quality monitors. The role will include remote support for air quality sensor deployment and maintenance, as well as some field work. The successful candidate will report directly to the Head of Client Services.

Job Details

Job Title: Support Coordinator

Post details: Full Time
Salary: £20,000 - £25,000 p.a. (dependent on experience).

Location: Dock, Leicester LE4 5NU, UK
Start date: Immediate (flexible depending on candidate)
Job Reference: ES_OFE_SSD002

Key Responsibilities

  • Manage and maintain the EarthSense Zephyr network by way of offering the clients efficient and responsive support and engagement via telephone and email.

  • Manage and maintain hardware deployment process through direct liaison with clients and stakeholders from receipt of order to established service.

  • Maintenance of the Zephyr database to ensure transparency and tracking of assets for maintenance and reporting.

  • Report on internal and 3rd party stock levels to ensure continuous deployment capability.

  • Field work as required.

Key Skills, Experience and Qualifications Sought:

  • Excellent communications.

  • Good problem-solving skills

  • Able to work safely and effectively at height in the field

  • Full clean driving licence

Soft Skills Sought

  • Driven and self-motived  

  • Pragmatic and creative thinker  

  • Comfortable in a fast-paced start-up environment  

  • Comfortable helping with any tasks  

  • Strong personal integrity   

  • Good cultural fit within the team and personable  

Interview Process

Short-listed candidates will be invited to interview at our offices at the Dock in Leicester.

The interview will include a requirement to demonstrate previous experience at an appropriate level.


EarthSense is an equal opportunities employer and is committed to the safety and well-being of all.

Application

​Application is by CV and covering letter, applications with no CV will be disregarded. Please email a CV and covering letter to: vacancies@earthsense.co.uk stating the job reference.

Applicants MUST already be eligible to work in the UK.

Explore
Contact

EarthSense

Dock

75 Exploration Drive

Pioneer Park

Leicester

LE4 5NU, UK

Tel: +44 (0)116 296 7460

Email: info@earthsense.co.uk

Follow
  • LinkedIn
  • Twitter
  • YouTube
Legal

© 2020 EarthSense Systems Limited registered in England and Wales: 10272221. VAT: GB 255 1592 02